Frequently Asked Questions
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We do our best to keep GoMODOG.com up to date. If the the puppy price is listed here, the puppy remains available for adoption. If the the word “Hold”, “Sold” or “Pending” is used, the puppy is presently not available. Puppies are available for release at 8 weeks of age or older. We reserve the right to hold a puppy longer if further development, healthcare or socializing is needed.
The price advertised online is the purchase price of the puppy. This does not include shipping, sales tax, handling fees or other expenses. We have no hidden fees, however when, where and how you purchase will determine the total cost. Please Contact us for an exact shipping quote, or view our Policies page for detailed information regarding sales tax, handling fees and other charges that may apply. By the way, you can save $20 by completing our simple online Puppy Application.
All puppies featured here have been extremely well cared for and socialized with children, trusted pets and a few car rides. Price includes the following unless otherwise advertised.
Vaccination(s) and deworming (Up to date in accordance with age released.)
Registration Papers (AKC, APRI, etc. Purebred only. Some restrictions apply.)
Satisfaction Guarantee (24 hour money back, no questions asked.)
Royal Canin Puppy Kit (Care guide, sample feed, chew toy and more.)
Health Certificate (Upon approval of Dr. Harland Sprouse.)
Health Guarantee (Standard 2 year, small animal hereditary/infectious contract.)
Health Records (Noted on record of disposition.)
Preventative Medicines (5 days of Albon and or Flaggel.)
Dew Claws Removed (Upon request, or as required by breed standards.)
High Quality Pet Carrier (If shipping by air.)
Exclusive MODOG Training Tips and Product Recommendations (Link via email.)
Keepsake Photos (Full size digital photos with no nicknames or copyrights via email.)
Your MODOG puppy kit includes the trusted Royal Canin care guide, a sample size bag of the appropriate puppy food and a safe chew toy. Occasionally we’ll include some health related literature or a letter advising you of any specific likes and dislikes, health concerns or general recommendation specific to your puppy. Once we receive your payment or deposit we’ll mail your free puppy kit via Priority mail!
We offer a 24 hour satisfaction guarantee or your money back beginning the moment you receive your puppy. We also offer a 2 year written health guarantee. Please view our Guarantees page for complete information.
A 50% deposit (or prepay) of the puppy price is required to reserve. The final payment, plus shipping, handling and tax (if any) is due 3 days prior to puppy’s scheduled release date, or you may pay at pick up time. Please visit our Policies page for detailed information regarding reservation deposits.
You must be 18 years of age or older to purchase. We accept cash, postal money orders, cashier’s checks and PayPal (credit and debit cards, eChecks, etc.). All payments must be for the exact amount made payable to Mo Dog Kennels. In state purchases are subject to sales tax (.05975). Online purchases via Pay Pal are subject to Pay Pal handling fee of 3%. Please visit our Policies page for complete information regarding payments.
Will the puppy be up to date on shots?
Absolutely. We personally administer all the vaccinations, dewormings and preventative medicines needed to protect your puppies' initial health. Your puppy will arrive fully vaccinated and parasite free, guaranteed.
Will the puppy come health certified?
Yes, upon inspection and approval of Dr. Harland Sprouse at 8 weeks or older. You will receive the original health certificate with your puppies’ paperwork.
Will the puppy be potty trained?
We never claim to sell a potty trained puppy, though many clients swear we sent them one.We do initiate potty training, however formal potty training is a must and your responsibility. Please view our Facility and Procedures page for more information about our training methods.
Do I get a copy of the health records?
Yes. The health records, weight, birth date and other information will be noted on your puppies’ Record of Disposition.
Yes, upon request. The cost is roughly $30.
With the exception of Akitas, we sell all our purebred dogs with unlimited registration rights. We support several reputable pet registries including: AKC, APRI, UAB and the ACA. On our website, the registry is always noted in the puppies' description. *The AKC was America’s original pet registry so nearly all dogs registered in the United States are AKC transferable.
Must I complete a puppy application?
Yes, if adopting an Akita. We encourage all buyers to complete our online application, but it is not mandatory for any breed other than Akita. *We offer a $20 discount for the completion of our puppy application.
What is your waiting list policy?
We offer two types of waiting lists. Our “call list” simply means you request an email or phone call to notify you of our next litter’s arrival and web postings. The call list is free and granted upon verbal or written request.
Our “waiting list” is free too, but requires a non refundable $50 deposit, and the completion of the online Puppy Application prior to whelping (birth). The waiting list grants you pick of the litter (POL) rights in the order received, and guarantees that you will see the puppy photos and videos before they are made available to the public.
Your entire $50 deposit is applied toward the final purchase price. Your POL rights are honored for a limited time. If unable to make a selection in a timely manner (up to 6 weeks of age) the litter will be made available to the next applicant in line, or to the general public. If you don’t find the puppy you want from the present litter, you may transfer to the next waiting list, choose from another breed, or forfeit your deposit.
Puppies are released at 8 weeks of age or older. We reserve the right to hold a puppy longer if further development, healthcare or socializing is needed. Puppies will not be released or reserved until agreed payment has been received and the funds have been verified.
If purchasing via PayPal using a credit or debit card, and shipping commercially to your nearest airport, the process typically takes 2 to 5 days. If paying with an eCheck, cashier’s check or by mail the process could take as long as 10 days. Of course, purchasing in person and paying with cash or a postal money order the adoption is immediate.
Can I change the puppies’ name?
Yes. Nicknames are for reference only. We do our best to address all puppies by “boy” or “girl” to avoid name change confusion. *If you like the nickname or decide on a call name let us know and we’ll start using it right away.
Will you hold my puppy until I’m ready?
Yes, within reason. We hold puppies up to 10 days past release date for free. A $3 per day kenneling fee begins when holding a puppy beyond 10 days of scheduled release date. *With most breeds, we recommend that you adopt your puppy as close to 8 weeks of age as possible.
May I pick up my puppy in person?
Yes. You must first schedule an appointment and agree to our visiting policies. You can find our physical address, phone numbers and driving directions on our contact page. *We do not accept personal checks or credit/debit cards on site.
Can someone else pick my puppy up?
Yes at the airport. Prior to booking your flight, you may request that someone else pick your puppy up at the airport on your behalf. We will need this persons’ full name, address and cell phone number to book the flight. Most airlines require a signature and two forms of valid ID. *No third party shipping or non client pick ups are allowed at our facility.
How does commercial air shipping work?
Simple, safe and reliable. We provide a high quality pet carrier absolutely free and do our best to book the fastest, safest, most affordable flight available. Our puppies depart from Kansas City MCI and arrive the same day at your nearest commercial airport. We have shipped puppies all over the US and even Canada with no problems to date. Aside from the occasional flight or traffic delay most of our clients say they unite right on time and their puppy arrived safe and sound with tail a waggin’. Find more information on our Policies page.
What is the cost of commercial shipping?
As of January, 2011 commercial air travel for small breeds is roughly $225, and around $300 for large breeds. Please contact us for a free shipping quote.
What is my pick up procedure at the airport?
Usually the pick up location is at the cargo facility avoiding the crowded passenger terminal all together. The puppy comes prepaid, but they will require two forms of ID and a signature. Most of our clients say the pick up process was fun and exciting and much easier than anticipated.
We’ll email you a detailed flight plan and pick up instructions the moment we book your flight. This will include the reference and flight numbers as well as arrival time and pick up time and location. We’ll give you the address and phone number of your local office as well as our private cell number incase of emergency.
You may wish to bring a collar and leash along and offer your puppy some water and a potty break, preferably some place less frequented by animals. If traveling home alone please use the pet carrier. If blessed with a passenger we suggest bringing a towel or blanket for their lap. *If a puppy becomes car sick, scared or overly excited in transit, it’s usually best they travel in a pet carrier.
Do you offer any other delivery methods?
Yes. We can personally meet you part way (up to 250 miles) at .50 per mile. We seldom use, but also offer some home / ground delivery services. The cost is often higher than air travel and transit time is usually 2 to 7 days. Please Contact us for a ground shipping quote, or view our Policies page for more information and delivery options.
Will the puppy be up to date on shots?
Will the puppy come health certified?
Will the puppy be potty trained?
Do I get a copy of the health records?
Must I complete a puppy application?
What is your waiting list policy?
Can I change the puppies’ name?
Will you hold my puppy until I’m ready?
May I pick up my puppy in person?
Can someone else pick my puppy up?
What are your visiting policies?
How does commercial shipping work?
What is the cost of commercial pet travel?
What is my pick up procedure at the airport?
Do you offer any other delivery methods?
(This section is reserved for our clients.)
Should I take my puppy to a vet right away?
What daily routine is my puppy used to?
Where should my puppy sleep?
How can I reduce crying at bedtime?
How do I stop wrongful biting and chewing?
What training methods do you recommend?
What is a dog crate?
What model and size crate do I need?
How do I crate train my puppy?
Are water bottles better than bowls?
When and what should I feed my puppy?
What should I expect the first few days?
What supplies do I need?
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